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Office HoursMonday 1 PM - 4 PMTuesday 11 AM -1 PM Thursday 8 AM-12 AM Phone: (561) 622-9532 Fax: (561) 622-8752 Most of the documents on this website are in Adobe PDF format. You may download the FREE Adobe Reader from the link below:![]() |
Notice on Safety
Confirm your account with your home security company It has come our attention (via one of our residents – thank you Jaye Raulerson ) that the original alarm company (Active Alarms) transferred some of their customers/accounts (Siena Oaks) to a different vendor (Safe Security a monitoring company in California) for home security monitoring. That in itself is not necessarily a bad thing; however, when their alarm went off recently they did not receive a phone call from the monitoring vendor, as is procedure. Through their diligence, they found that the new vendor (Safe Security did not receive the signal and did not have their account on file), however Safe Security did not have a problem cashing their monthly payments.
Board Recommendation: If you are not aware if your monitoring station is doing their job, please take a moment to simply, test your home alarm system. You should receive a call back when the alarm goes off. If not, follow up with them immediately. You should not be paying for a service that you are not receiving. We wish you all a Happy, Healthy, Prosperous and Safe Holiday Season!
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